Shipping Policy

Last Updated: August 15th, 2025.

At Mioura, we are committed to delivering your products with care and efficiency. Each crystal is energetically cleansed, securely packaged, and shipped with the intention to reach you in perfect condition.

1. Shipping Within India

  • Free Shipping on all orders in India.

  • Orders are shipped via trusted courier partners with tracking details provided once dispatched.

2. Dispatch Time

  • Orders are typically dispatched within 1โ€“3 working days after successful payment confirmation.

  • Custom orders, ritual kits, or bulk gifting sets may require additional handling time, which will be communicated in advance.

3. Delivery Timeline

  • Standard delivery time is between 3 to 7 working days from the date of dispatch.

  • Delivery timelines may vary depending on your location, regional holidays, or unforeseen logistics issues.

4. Serviceable Locations

  • We deliver across most pin codes in India.

  • If your delivery location is not serviceable, we will inform you promptly and issue a full refund within 5โ€“7 working days.

5. Packaging & Handling

  • All Mioura products are packed with premium materials to protect the energy and physical integrity of your crystals.

  • For select delicate or heavy items, additional packaging or handling charges may apply. Such charges (if any) will be clearly mentioned on the respective product pages.

6. Tracking Your Order

  • Once dispatched, your order tracking details will be emailed or WhatsApped to you.

  • You can track your shipment in real-time using the provided tracking link.

7. Delays in Delivery

  • While we strive to meet our delivery timelines, unexpected delays may occur due to courier issues, weather conditions, or regional disruptions.

  • We appreciate your patience and will ensure timely updates in case of such events.

8. Damaged or Lost Parcels

  • If your package is damaged in transit, please do not accept it from the delivery partner and inform us immediately.

  • In case of lost shipments, we will coordinate with the courier company and issue a replacement or refund as applicable.

9. Contact Us

For shipping-related queries, you can reach out to us at:
๐Ÿ“ง hellomioura@gmail.com
๐Ÿ“ž +91 90902 55111